Product Support

For thirty years, we have been dedicated to developing, building and supporting high quality and robust tools to help diagnose lead poisoning.  Supporting our customers, and the patients who depend on them, is at the heart of our business.

Parts & Service

The following items can be ordered by contacting our friendly Customer Service department at 800-959-5095:

Item Description Item Number
LeadCare Ultra Blood Lead Testing System

The LeadCare Ultra Blood Lead Testing System consists of the Analyzer Kit and the Computer Kit.

LeadCare Ultra Test Kit

The LeadCare Ultra Test Kit contains materials to perform 192 tests. The kit consists of 192 sensors, 192 tubes of treatment reagent, 2 levels of quality control, and a calibration button.


Each new analyzer is covered under a 12-month Manufacturer’s Warranty that begins from the date of purchase.

To inquire about Service Outside of Warranty, please contact Product Support at (800) 275-0102 or email us at